The Association for Driving Licence Verification (“ADLV”) appreciates that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits www.adlv.co.uk) and will only collect and use personal data in ways that are described here in a manner that is consistent with your rights as a data subject and Our obligations under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
|“Record(s)”||means data stored by Us;|
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Clause 14, below; and|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“Site” means the ADLV website www.adlv.co.uk.
“We/Us/Our” means ADLV.
- Information About ADLV
Our Site is owned and operated by the Association for Driving Licence Verification, a Limited Company registered in England under company number 09104280.
Registered address: Devonshire House, 60 Gosswell Road, London EC1M 7AD.
Data Protection Nominated Officer: Terence Hiles (Vice Chairman).
Email address: firstname.lastname@example.org
Telephone number: 07973 512507.
- Applicability of Policy
- Defining Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable natural person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is therefore any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers that can be linked to your personal information.
- Individual’s Rights Under GDPR
Under the GDPR, you have the following rights, which We will always work to uphold and seek to respect:
- The right to access the personal data We hold about you. Clause 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Clause 15 to find out more.
- The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We have. Please contact Us using the details in Clause 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to Us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to Us directly and We are using it with your consent or for the performance of a contract and that data is processed using automated means, you can ask Us for a copy of that personal data.
- We do not use your personal data for automated profiling and decision making.
For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Clause 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
- The Personal Data We Collect
- Your name
- Company, business or association name
- Company, business or association address
- Email address
- Telephone number
- Job title
- Profession and professional qualification(s)
- Enquiry details or information that may include personal information that identifies you as an individual or which can be linked with other information for this purpose
- Other Information about your Company, business or association that may include or refer to personal information
- Correspondence or images of correspondence with ADLV that may include personal information
- Images of membership documentation submitted to ADLV that may include personal information
- The Use of Your Personal Data
Under Article 6 of the GDPR, We are required to have a lawful basis for using personal data. There are a number of reasons why We may collect and use your personal information:
- it may be because the data is necessary for Our performance of a contract with you or you have provided this information in contemplation of such a relationship in the future (membership requirements and management); and/or
- it may be because you have consented to Our use of your personal data in order to provide you or your business with information, advice or assistance; and/or
- because We have a legitimate business interest in its collection and use.
Where We collect your personal data, We may use it for one of the following purposes:
- Providing and managing your Account.
- Providing and managing your access to Our Site.
- Personalising and tailoring your experience on Our Site.
- Supplying Our services to you. Your personal details are required in order for Us to enter into a contract with you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email or in the course of the post that you have opted-in to (you may unsubscribe or opt-out at any time by writing to Us or emailing email@example.com indicating that you wish Us to cease corresponding with you and/or asking Us to delete your personal information. Please note however that We may decline such request if We are otherwise obliged to continue to hold your personal data for legal purposes and these override your right to be forgotten.
- Managing your company or business membership account, to include collecting information relating to membership standards and compliance obligations.
- Disseminating DVLA and other association related newscasts, service bulletins and notifications to members.
- The promotion of the objectives of the ADLV through the dissemination of best practice standards and information in the form of case studies, news items, bulletins, guidance and other published notifications that may include personal information.
With your permission and/or where permitted by law, We may also use your personal data for ADLV promotional or marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and any offers. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
- Data Retention Period
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
- Information relating to membership of the ADLV will be kept for 7 years from the date membership ceases.
- Financial information will be kept for 7 years from the date of receipt.
- Enquiries or requests for membership or information sent to ADLV or submitted through the ‘contact’ page will be kept for 12 months and will be deleted thereafter.
- In the case of personal information supplied for other purposes, the length of time for which this will be retained will be determined by the following:
- The nature and type of data collected & stored;
- The purpose(s) for which it was originally collected or supplied;
- Industry best practice guidelines for the retention of similar types of data.
- Continuing membership (or the cessation of membership) of ADLV.
- Storing Personal Data and Limitation on Data Requested
We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.
The security of your personal data is essential to Us, and to protect you, We limit the information we request or obtain through the Site:
- We do not request or collect any financial data through the Site.
- We do not request or collect any sensitive personal data through the Site.
- The Site is not connected to internal networks used for the management and storage of membership information (including personal data).
- The information collected through the Site is principally work related or business to business in character. Personal information will be employment or job function related. This means that the nature and scope of the personal information collected and processed presents a very low risk to the rights and liberties of individuals in the event of any data breach.
- No Sharing of Personal Data
We will not share any of your personal data with any undisclosed third parties for any purposes, subject to one important exception.
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- Controlling Your Personal Data
In addition to your rights under the GDPR, set out in Clause 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, We aim to give you controls on Our use of your data for direct mailing or emailing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving or non-marketing related notifications or communications concerning membership or DVLA service bulletins.
- Withholding Personal Information
You may access certain areas of Our Site without providing any personal data at all. However, to use certain features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- Finding Out About the Personal Data We Hold
If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email address shown in Clause 15. There is no specific form or layout that you need to use to make such request. All that is required is that the request should be in writing and the wording should make it clear that you are making a request about the personal information We hold on you.
There is not normally any charge for a subject access request. However, if your request is ‘excessive or manifestly unfounded’ (for example, if you make repeated requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress in such cases.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Our Site uses analytics services provided by Google Universal Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) the following Cookies:
|Name of Cookie||First / Third Party||Provider||Purpose|
|_gat||First||Google Universal Analytics||The main purpose of this cookie is to enhance performance on the Site. It expires after 10 minutes.|
|_gid||First||Google Universal Analytics||This is principally used for performance of the Site. It follows users’ journey through the website. It expires after 2 days.|
|_ga||First||Google Universal Analytics||Used to identify unique visitors to the Site. The cookie expires after 2 years.|
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting ADLV
To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (please mark for the attention of The Secretary):
Email address: firstname.lastname@example.org
Telephone number: 01727 896041.
Postal Address: Association for Driving Licence Verification
Devonshire House, 60 Gosswell Road,
London EC1M 7AD.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.
Approved by the Board of Directors of ADLV
- Definitions and Interpretation
|“Cookie”||means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and|
|“We/Us/Our”||means the Association for Driving Licence Verification, a limited company registered in England under company number 09104280, whose registered address is Devonshire House, 60 Gosswell Road, London EC1M 7AD.|
- Our Site is owned and operated by the Association for Driving Licence Verification (“ADLV”) a limited company registered in England under company number 09104280, whose registered address is Devonshire House, 60 Gosswell Road, London EC1M 7AD.
- Our Data Protection Officer is Terence Hiles (Vice Chairman) and can be contacted by email at email@example.com, by telephone on 07973 512507, or by post at Devonshire House, 60 Gosswell Road, London EC1M 7AD.
- We are a trade association that sets professional standards and mandates minimum security requirements for member organisations offering third party clients driving licence checking and verification services.
- Our members subscribe to the association’s Code of Practice.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
- Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
- Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
- Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
- Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- Cookies on Our Site are not permanent and will expire as indicated in the table below.
- For more specific details of the Cookies that We use, please refer to the table below.
- Cookies Used on Our Site
- Our Site uses analytics services provided by Google Universal Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following analytics Cookies:
|Name of Cookie||Purpose & Type||Provider||Strictly Necessary|
|_gat||The main purpose of this cookie is to enhance performance on the Site. It expires after 10 minutes.||Google Universal Analytics||No|
|_gid||This cookie is used to identify your journey through the Site recording pages visited. Expires after 2 days.||Google Universal Analytics||No|
|_ga||Used to identify unique visitors to the Site. Expires after 2 years.||Google Universal Analytics||No|
- Consent and Control
- Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended.
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- The links below provide instructions on how to control Cookies in all mainstream browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
- Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
- Safari (iOS): https://support.apple.com/en-gb/HT201265
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
- Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
- Further Information
Approved by the Board of Directors of ADLV